Friday, October 26, 2007, 11:42 PM
Complain Using feedback form is Fucking unless This is what I send:
1st problem: suppose on 11th 4-6, call and ask to change
time slot 11-1.
2nd problem: date that supposes installer to come didn’t turn up, called and ask they say it was on 24th.
3rd problem: installer came don’t know which modem to install 4th problem: sale department supervisor suppose to call back and didn’t i think there is a very big problem to it, and i demand a full explanation to it my contact number: 96866043 kuah huo qiang ( if not i wil personally go to helo shop for a full explanation )
Guess what they send me back about the complain letter :
Dear Mr Kuah
Thank you for writing to us.
We are sorry for your recent experience with our service. For us to look into this matter, we would appreciate it if you could provide us with more information. For instance, the service numbers concerned, the full name and NRIC number of registered customer, the time of your call to 1626 and visit to hello!@ Bugis.
We look forward to hearing from you.
And that it OMFG angry until no word can describe
the supervisor call and check this and that I shut him up with 18 years of study of and he Diam Diam say he check what he can do at 5 plus in the noon, then call again at 8 plus again letting me blast off all the anger at him
DIAM DIAM AGAIN OMFG such unless service at singtel, if the Maxonline is household to household i rather take HUb instead of NOOB singtel service and salesman.. ALL UNLESS check and check and
check away check but cant give you an answer WTF next time they call I will ask him to divert the call to someone who can answer to the problem straight away, checking is unless
